Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and company details when you fill out our contact form, request a quote, or register for a portal account. We also collect usage data automatically when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send project updates, invoices, and operational reports
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our website and business, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Portal accounts are secured using industry-standard authentication and encryption.

5. Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are required for site functionality. You may disable non-essential cookies through your browser settings, though this may affect certain features.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at hello@crucibix.com.

7. Contact Us

For any privacy-related questions, please contact Crucibix by email at hello@crucibix.com.